I would like to thank @ToddMcCann for giving me the permission to repost this article. As always, he has done an excellant job with getting the information out.
Despite the fact that I’ve been driving for 13 years, I made a bonehead rookie mistake yesterday.
It was especially unfortunate since it probably would have been covered if it didn’t coincide with my first day running with e-logs. But first…
what are e-logs?
E-logs are electronic logs. For more details, you may want to jump on over to a previous blog of mine before you read on.
I gave it the appropriate name of, ”Fear and loathing of electronic logs.” As my truck was getting e-logs installed, I was taking a class on how to use them.
I went in grumpy and hating them. Four hours later, I came out with a slightly less grumpy disposition and a lower hate factor, but I’m still not doing round-off-double-back-handsprings. And thank God for that. I wouldn’t want you to see my cheer-leading panties.
One thing I knew going in was that each company can set up e-logs according to their own guidelines. This is something that @DeanAllen2006 had informed me of in the blog post mentioned above. Knowing my company, this was what I was most worried about. My worries weren’t unfounded.
For example, Dean’s company has their e-logs set up where he can creep along (7 mph or less) in rush hour traffic and still be on the “On-Duty, Not Driving” line. My company has it set to go to the Driving line after a half-mile, no matter what your speed is. It used to be set at 1 mile, but they decided that was waaaay too long. Grrr. Keep this under your hat, but I think mine is still set at 1 mile. Shhhhhh.
When they mentioned this in class, all three of us drivers started talking at once. Our concern was this. Many times we’ll be parked at a shipper/receiver waiting for a dock. Or maybe we got there the night before. Either way, if it’s going to be a while, we’ll start our 10-hour break. At some point, we’re going to have to wake up and back into a dock. Now there are a lot of massive warehouses out there. Some even have off-site buildings. Many of them will require us to drive over .5 mile to get to the dock. That will effectively break our mandatory 10-hour rest period.
The company is aware of this and is looking into it. For now the fix is to call in to the Safety Department and let them know what happened. If they can verify you never left the property, they’ll fix it. While it’s good that they’ll do that, it’s a big fail in my book. Still stranger, I’m thinking they wouldn’t even have this problem if they’d just left the 1 mile limit in effect. Although that still wouldn’t fix the off-site problem…
Next, I asked about a situation that happened to me not long ago. I had enough hours to get to my delivery location, but they didn’t have any parking. My plan was to park at a nearby Lowe’s that I had been parking at for years. Since I didn’t have enough time to fit in a 10-hour break before my delivery appointment, I was just going to drive the 5 miles from Lowe’s to the customer and show on my paper logs that I had been at the delivery point all night. Illegal? Technically, yes. Done frequently by truckers? Definitely yes. Able to do on e-logs? Nope.
That was my plan anyway. What actually happened is a tow truck driver knocked on my door and told me he was instructed to tow any truck that wouldn’t leave the Lowe’s parking lot. Naturally, I left. Here’s the thing though. I was about 7.5 hours into my break. If I had been down 8 hours I could have used it as part of a split sleeper berth, moved, and gotten my other 2 hours somewhere else. Since it wasn’t, I moved, pretended I didn’t, and delivered my load on time.
But that was only possible because I was on paper logs. I asked the trainer about this scenario and was told that since I didn’t have any hours available, and I had to move before my 10-hour break was completed, I would be charged with a log violation. She did say that the company would note the situation along with the violation so that it could be seen that I had no choice in the matter. While this sucks more than a dehydrated mosquito, that’s not the worst of it.
Since I had moved before completing my 10-hour break and I hadn’t even gotten 8 hours in to set up a possible split sleeper berth, I would now have to start my break over. So now my mandatory 10-hour break has just turned into a mandatory 17.5 hour break (that’s my wasted 7.5 hours that didn’t count, plus my new 10-hour break). Furthermore, I’m sitting 5 miles from my delivery point, but I now can’t deliver because I don’t have any driving time. In this situation, another driver would have to come and deliver my load.
The trainer said the fix for this problem was to plan ahead. If you know that a receiver doesn’t have parking, tell your dispatcher how close you can get and they’ll find another driver to relay the load. This is going to lead to a LOT of relays, especially since my company doesn’t always know which customers allow parking, and which don’t. Even crappier is that many times you can get within the same city as the receiver, you just can’t park at their facility. Since my company doesn’t pay a dime for local runs (within the same city), many of these runs won’t pay anything except for the miles it takes you to get to the relay point.
While all this sounds easy enough, what about those situations like the one I was in? I’d been parking at that Lowe’s for years. How was I to know they’d change the rules all of a sudden? Or how about those times when you park somewhere questionable because you’ve run out of driving time? Truckers are forced to move all the time for reasons such as this. Who gets stuck with the log violation, the ticket if we get caught, and possibly a service failure if the load can’t be delivered on time? Once again, it all comes back to the driver.
Here’s the next thing that didn’t make sense. Any calls to breakdown must be done during On-Duty time. So say you pull into a truck stop, do your walk-around, and notice a flat tire. You call into breakdown while you’re still On-Duty, then you check into the shop at the truck stop. They say it’ll be about 3 hours before they can fit you in. That’s fine, I’ll just go to sleep until then, get my 2 hours of my split sleeper berth in, and finish the other 8 hours after I’m out of the shop. Right? Wrong.
The new e-log rules say that when you are awaiting repairs, you have to log it as On-Duty time. So not only are you wasting time that could be going toward your 10-hour break, you’re also using up your hours on your 70-hour work week. Can someone please explain to me how this is any different from moving on a customer’s property to bump a dock? Cuz my e-log trainer couldn’t.
One thing I was anticipating was for them to say how much time e-logs would save me. It came as expected. She said, “Using paper logs, you have to log 15 minutes for fueling, even if it only takes you 5 minutes. Now, if it takes you 5 minutes, it saves you 10 full minutes of driving time!” To which I responded: “But isn’t logging 15 minutes for fueling a company policy?” It was. “Federal guidelines say that anything under 7 minutes doesn’t have to be logged, other than flagging it. So, in essence, we’re losing 15 minutes, because under DOT rules, we wouldn’t even have to show fueling if it only took 5 minutes.” No good answer followed.
Next was the mandatory Pre-Trip Inspection. 15 minutes minimum is the standard for both carriers and the DOT. As I happily pointed out, “Here’s another 15 minutes lost. Before, I could log my PTI when I fueled, no matter what time of day it was. Now you’re telling me I have to do it at the beginning of the day, and it can’t be combined with any other activity.” Again. No explanation.
Now back to my rookie mistake. I got my load information and wrote it all down. For some reason, my brain decided that my delivery time of 1300 (1 p.m.) was actually 3 p.m. I don’t know how that happened. I’m guessing the “3″ in 1300 stuck in my demented brain. Anyway, here’s how e-logs affected this situation.
Since I got this load information the day before and I didn’t want to sit around and wait, I had already asked if I could deliver early. No one would respond to my dispatcher, so I never got an answer. Now if I had been on paper logs, I no doubt would’ve taken off extra early and tried to deliver before my appointment time. If the customer would’ve taken me early, all would be well. If they wouldn’t take me until my appointment time, I would’ve simply showed taking off a couple of hours later on my logs. Again, illegal? Yep. Done by truckers every day? No doubt.
Instead, I waited until the very last minute to take off. I knew that the second I rolled out, my 14-hour clock started ticking. If I rolled out too early and couldn’t deliver, I’d have burned all that time while I sat waiting on my appointment. I wasn’t going to do that. The problem was, I only left in time to deliver by 3 p.m. When my dispatcher called to ask me why I wasn’t heading toward my delivery, I knew I had screwed the pooch.
I had planned on rolling in by 3 p.m. Now I was going to be 2 hours late. Luckily, I have a cool dispatcher who knows I don’t make rookie mistakes like that very often. It was also lucky that there was heavy fog out that she could blame my lateness on. I’m telling you folks, I’ve got the coolest dispatcher. Still, if everyone on e-logs is trying to maximize their time, it seems to me that it will put a whole lot of truckers in a race against time. Does anyone think that’s a good idea?
So now that my first day with e-logs is completed, here’s my initial impression. They are fairly easy to learn and use. It has some cool features that I didn’t have before, such as a running total of my hours, always knowing what city/state I’m in, and it automatically knowing when I arrive at a customer.
While all of that is great, the ability to search and read messages while I’m driving is my favorite feature.
My old Qualcomm unit wouldn’t let me read a message unless I was at a complete stop. They say that I still can’t type while I’m going down the road, which is to be expected. Again, I think they forgot to disable this feature in my unit, because I’ve tried typing while going down the road and it works just dandy. Of course, I’m not planning to abuse this, but still… shhhhhhh.
I’m convinced that the trucking industry is going to have to change if e-logs are going to work. Shippers and Receivers in particular are going to have to start caring about a trucker’s time. And if some of the new proposed rules, such as the hard 14-hour workday take hold, it will be even more necessary. I just don’t think e-logs are quite ready for the weird situations that truckers find themselves in every day.
To sum up, I think the key isn’t the e-logs themselves. The key is how they’re set up. E-logs can be as flexible as a double-jointed gymnast or as rigid as an Eskimo’s clothesline laundry. Here’s to hoping that trucking companies prefer leotards over stiff boxer shorts.
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